Suspension of new backsaw orders

The last two years have been tumultuous ones, both personally and professionally. As my product line, and demand for it, has grown, so has my backlog for completed backsaws. As of this writing, the lead time for those backsaws has ballooned to over two years. While this provides a certain sense of security, it has also locked me into a schedule that prevents further development of my new tools.

After much reflection and deliberation, it is with no small measure of regret and trepidation that I have decided to suspend orders for completed backsaws. This suspension applies only to completed backsaws; all other orders will be taken and filled as before. All outstanding backsaw orders will be filled.

As I work through the existing backlog, expect to see an expansion of my product lines as I free up more time to devote to developing new tools. When the backlog is cleared, I will continue working on backsaws, albeit on a more limited basis. Future endeavors will most likely take the form of spec saws; I have many designs, embellishments, and details waiting to be brought to life, but which I cannot work on while maintaining an active ordering system for custom backsaws.

Again, I am not getting out of tool and sawmaking. I have not stopped taking or fulfilling orders for backsaw parts and kits, Roubo frame saw kits, or any of my other tools. Rather, this decision reflects the increased demand for all of these tools.

I would also like to thank all of my loyal readers and customers for their understanding, encouragement, and patronage over the last several years. Many an email or comment has made me pause and think to myself that I have some of the best customers in the world; it is only natural and right to take a moment here to publicly acknowledge the role that your support has played in keeping this venture going. It has truly been a pleasure to talk with and meet many of you, and I look forward to many more years of doing so.

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4 Responses to Suspension of new backsaw orders

  1. Gavin says:

    Learning to say no is a difficult but important step in any business.
    Best of luck, we will be watching with interest.

  2. Isaac says:

    Thanks, Gavin. That sums it up rather nicely.

    Isaac

  3. Steve Palermo says:

    Isaac

    Thanks for getting the saw files out so quickly. Received them on 12/16. Will make my first attempt at sharpening some saws today. Thanks for your attention to detail. Know you are busy and really do appreciate taking the time to do this. Will follow you and your works of art going forward.
    Steve

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