Good bye, Fred

One of the best parts of this job is meeting and getting to know many of my customers. It is truly satisfying to interact with people happy to buy what I make. Among all of these people, Fred West truly stood out.

Up until a year ago, I had never heard of Fred. That changed when he called to order one of my saws (and one of everything else I made) after having seen a saw I had made for one of his friends. I had the good fortune to live just a few miles away from him, and so was able to deliver it in person. During the hour we talked, his passion for fine tools became evident.

Over the following months, he offered much needed encouragement, and became a better salesman for my tools than I am. When he ordered a new tool, he had a way of making me feel that I was the one bestowing honor upon him by making it.

I saw him one final time at WIA 2013, where he left me in awe of his enthusiasm and generosity.

So good bye, Fred. I’m glad I knew you, and only wish I’d had time to fill your last order.

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2 Responses to Good bye, Fred

  1. Isaac I’ve heard so many good things about Fred. I wish I had gotten the chance to meet him.

  2. admin says:

    I am sure you would have enjoyed that meeting. It was always a pleasure to talk with him.

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